DVR
Viewer Remote Internet Setup for MPEG4 Surveillance DVRs
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Our MPEG-4 Surveillance DVRs come with remote internet access software that allows
you to control all of the functions of the DVR, including live video
viewing, remotely over the internet. The software comes on the CD that
ships with the DVRs or the most recent version can be downloaded here: MPEG-4 Series DVR Viewer Software. The DVR viewer software runs on a Microsoft Windows
based computer.
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For these instructions, our Surveillance DVR will be connected to the internet using a D-Link DI-624
Router which supports DDNS (aka DynDNS). The internet connection that the
router is connected to is through a Motorola cable modem. The computer that
will connect to the DVR remotely is connected via a separate internet
connection using DSL. Our instructions are broken up into 5 phases:
- Creating and
Configuring a Dymamic DNS Account
- Setting up
Dynamic DNS on your Router
- Locating the
Network Address (IP) of your DVR
- Setting up a
Virtual Service on your Router to your DVR
- Installing the
Remote Viewer Software for Remote Internet Access
Dynamic DNS, also known as
DynDNS or DDNS, is a service that allows you to configure a domain name,
such as www.mydvr.com to route to a dynamic IP address. Typically
cable and DSL internet access providers use dynamic IP address each time
you connect to the internet. This means that your connection is
assigned a different IP address each time you connect. DDNS allows
you to remotely connect to your surveillance DVR over the internet if your
DVR is connected to a cable or DSL internet connection. It is
recommended that you purchase a router that supports DDNS and connect the
router to your cable or DSL modem. There are many vendors that
provide DDNS service. CCTV Camera Pros recommends Dynamic Network Services, Inc
because it is free and we have tested it. Follow the setup
instructions in this section to create and configure an account with
Dynamic Network Services. NOTE: if your internet connection supports
a static IP address, you can skip this section of the instructions.
If you are unsure, please contact your internet service provider.
- Go to Dynamic Network
Services website at www.dyndns.com and sign up for an account
- On the home page click on
the Create Account link as seen below:
- Fill on all of the required
fields on the sign up page and submit the sign up form.
- The confirmation screen
will let you know that an account confirmation email will be sent to
you. Wait a few minutes to check your mail.
- When you receive the email,
click on the link to confirm opening your account with DynDNS, then
login to your account. The confirmation link will being you to a
login link. After that, you can login from the dyndns.com home
page anytime.
- Once logged into your
account, 1) Click on the "My Services" link, 2) then the
"My Hosts" link, 3) then the "Add Host Services"
link as seen below:
- The New Dynamic DNS Host
screen will open. In the hostname field, 1) create a prefix and
2) select a domain name from the dropdown box. The page will
automaticall detect your IP address, which you can leave for
now. The other fields can be left blank. 3) Click on the
"Add Host" button as seen below.
- If successful, a screen
will be displayed to let you know that the hostname was created.
For these instructions, will use
a D-Link DI-624 router. We assume that the setup process for all
D-Link routers that support DDNS will be the same or similar to this.
You can use any brand router that has Dynamic DNS support. Please
consult your routers manual or call the router companies technical support
to determine if your router has DDNS capabilities. If your internet
connection has a static IP address, you do not need to setup DDNS and can
skip this section. The below instructions assume that you are working
from a computer that is connected to the D-Link router.
- Open the routers control
panel by going to the IP address http://192.168.0.1/ in a web browser. You will
be prompt for a password. If you did not setup a password on
your router, enter admin for the username and leave the password
blank.
- Once you are logged into
the router 1) click on the "Tools" tab, then 2) Click on the
"DDNS" button, as seen below:
- On the Dymanic DNS page do
the following:
- Select the
"Enabled" radio button for the DDNS field
- Select DynDns.org from the
Server Address dropdown menu
- Enter the complete Host
Name that you setup with DynDns.com
- Enter your DynDns.com
Username and Password that you setup
- Click the
"Apply" button.
- If everything is correct,
the page will tell you that your router is restarting.
DDNS is now configured for your router to handle.
When you connect your DVR (or
any other device) to a router, the router assigns the DVR an internal
network address (IP address). This IP address allows your router to
manage the location of your DVR on your network and direct any network
traffic to it. Follow the below instructions to connect connect your
DVR to your network and locate the IP address of your DVR.
- Connect your DVR to your
router. This is done with a standard cat-5 Ethernet cable. Also,
connect your DVR to a monitor if you have not already done so. Power
the DVR on.
- On your DVR, push the the
"MENU" button (reference the below image to help locate
buttons). Then, click on the right arrow button on the DVR next to the
"D-ZOOM" label until the LINK menu is highlighted on the
screen. On the screen select the first option in the LINK menu which
is NETWORK and push the "STATUS" button on the DVR. The
screen will display the IP address that your DVR is connected to and
the port that it is listening on. Note these two values. You will
need them for the next phase of these instructions.
- Click the "ESC"
button on the DVR twice to exit the NETWORK menu. Then, select
"SAVE AND EXIT" on the screen and click on the
"STATUS" button on the DVR to exit.
The purpose of this section is
to configure a virtual server which allows internet access to your
DVR. Remember the IP address that your router assigns to your DVR is
an internal IP address (LAN). In order you to access your DVR from
the internet, you need to tell your router to route requests on a certain
port to your DVR.
- Open the routers control
panel again by going to the IP address http://192.168.0.1/ in a web browser. You will
be prompt for a password. If you did not setup a password on
your router, enter admin for the username and leave the password
blank.
- After you are logged into
your router, 1) click on the "Advanced" tab, then 2) click
on the "Virtual Service" button. This will display the
Virtual Server screen as seen below:
- On the Virtual Server
screen:
- Click on the
"Enabled" radio button
- Choose a Name for this
service. This can be anything that you choose.
- Enter the Private IP
address of your DVR that you noted previously.
- Select TCP for the Protocal
Type
- Enter 5400 for both the
Pivate Port and Public Port
- Select "Always"
for Schedule
- Click on the
"Apply" button
- On success, the screen will
display a settings saved screen
The virtual service to acess your DVR is now setup.
- From your computer,
download and install the latest DVR software from here: MPEG-4 Series
DVR Viewer Software.
The download is in zipped format. Using Windows XP, double-click on
the .zip file after it downloads, then double click on the setup.exe
program to install.
- After installation is
complete, double-click on the DVR viewer icon on your windows
desktop. Reference the below image to help locate the DVR viewer
icon.
- You will be prompt for the
userid and password to access. Leave the password blank and click
"OK". The DVR viewer should then open.
- Click on the DVR List
button as seen below:
You will be prompt for a password which again you can leave blank and
click "OK".
- The DVR list will open as
seen below.
Follow these steps to add your DVR to the list:
- Check the "Use
DDNS" checkbox
- Enter a name for your DVR.
This can be anything you choose.
- Select port 5400 (or
choose the port that you noted earleri from your DVR)
- Enter the Host Name that
you setup with DynDNS.com in the Domain Name field
- Enter the password for
your DVR. Default is "11111111" (8 ones)
- Click on the
"Add" button
- The DVR should now appear
in the DVR list. Click to select the DVR if it is not already
highlighted.
- Click on the
"Connect" button
- You will be prompt for a
password to connect to the DVR. The default password is
"11111111" (8 ones). Enter the password and click
"OK".
If everything was successful you
will be connected to the DVR.
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